Privacy Policy

This privacy policy (“Privacy Policy” or “Policy”) explains the privacy practices of Private Internet Access, Inc., (collectively, “We,” “Us,” “Data Controller,” “Company,” or “HORNVPN”) and applies to users (“User(s)” or “You”) of HORNVPN’s services, including, among other things, the HORNVPN VPN service (“Service”) and HORNVPN website at www.hornvpn.com (“Website”). 

This privacy statement will explain how we gather, use, and store information.

General Information

Hornvpn collects these types of information:

1- Personal information

This information, which you enter on our registration page, order page, or when you subscribe for the Services, is gathered for the purpose of administering your Hornvpn subscription. It includes your name, email address, and payment information.

2- Aggregate summary statistics

Hornvpn collects minimum usage information in order to provide exceptional customer assistance and service quality, which does not include any information about individual users’ surfing content or traffic destinations.

Personal Information

Hornvpn gathers personal data that you voluntarily disclose to us via the Site, Email, Chrome Extension, or Applications. In order to create a Hornvpn account, we need personal information from you, such as an email address and payment information, so that we can send you emails, collect payments from you, and answer to support requests. Depending on the payment option you use, different information is gathered.

The Site may send you to the website of a third-party payment processor (such as PayPal,…) to complete certain types of transactions. Please review the terms and privacy policies of each processor to learn more about the personal information they collect and maintain.

Hornvpn uses your email address for the following reasons:

  • To send you payment-related emails; to give links to our Site, such as email confirmation and password reset emails; to send you updates and announcements;
  • To contact you about your services or to answer to your messages;
  • To send marketing emails, such as Hornvpn offers, surveys, invitations, and content about various Hornvpn-related topics (“Marketing emails”).
  • By contacting us and requesting an opt-out, you can opt out of receiving Marketing emails.

Hornvpn only utilises your personal information for the purposes specified in this Privacy Policy, and we do not sell it to other parties.

Aggregate Summary Statistics

We guarantee that your browsing history, traffic destination, data content, or DNS queries are never logged.

Hornvpn gathers the following information about your use of the Services in order to provide exceptional customer service and quality of service:

Services versions

We gather information about the version you’ve installed. Knowing your current version allows our customer service team to work with you to resolve technical issues.

Successful connection

We track if you were able to connect or disconnect, as well as the nation you came from. This minimum data helps us provide technical support, such as recognising connection issues, providing country-specific advise on how to effectively use our service, and allowing Hornvpn engineers to identify and fix network faults.

Storing of Information Related to Email, Chat, and Feedback Forms

Hornvpn keeps track of all contact, queries, complaints, and praises you send us via email, our website, or our services, as well as our responses. We may gather your email address and any other information you supply to Hornvpn depending on how you contact us. Our employees can deliver the best possible client service by having complete correspondence records.

Cookies

A cookie is a small text file used to store information about your visit to the Site.

Disabling cookies

You have complete control over your cookie preferences. This can be done in your browser’s options panel. You may be able to select which cookies you allow, which cookies you want to block in the future, and erase cookies depending on which browser and device you use. Please see your browser’s “help” section for further information on these settings. If you opt to disable cookies, the Hornvpn Site may not function properly.

Hornvpn’s cookies

Hornvpn services use cookies to remember your preferences, assign visitors to marketing channels, and securely display information related to your account after you log in.

Third-party cookies

Hornvpn makes use of third-party tools like Google Analytics and Adwords. These services’ cookies are used to collect data for statistics reports. For example, we may compile information on how much time visitors spend on the Site and how many people visit a certain page.

Hornvpn uses Google AdWords remarketing to show people who have visited our Site adverts on third-party websites (including Google). Such users may see adverts on a Google search results page or on a Google Display Network site.

Cookies are used by third-party suppliers, such as Google, to deliver adverts based on previous visits to the Site. Any information gathered will be used in accordance with both our and Google’s privacy policies. The Google Advertising Opt-out Page allows users to opt out of Google’s use of cookies. The Google Analytics Opt-out Page allows users to opt out of Google Analytics. The Network Advertising Initiative Opt-out Page allows users to opt out of third-party vendor cookie use.

Third-party Websites

The Site may contain links to websites that are not affiliated with Hornvpn. Hornvpn is not liable for the privacy practises or content of any third-party websites.

Consent and Age Restrictions

You agree to have your information processed as defined in our Terms of Service and Privacy Policy by using the Site, Content, Apps, Software, or Services.

Adults aged 18 and above are eligible to use the Services. If you feel your child has given us information, please contact us right away.

Changes to the Privacy Policy

Hornvpn users understand that Hornvpn may amend the current Privacy Policy at any time and at its sole discretion, and you agree to be bound by any and all modifications, changes, and/or revisions. You accept that it is your responsibility to examine this webpage on a regular basis in order to keep track of any modifications made, since they will become obligatory upon your assent.

Acceptance of our Privacy Policy is implied by your continuing use of the Site or Services.

Please contact Hornvpn support if you have any queries about our Privacy Policy or how we handle your information.

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